Guarantee Terms - HOLZMANN MASCHINEN TS 315SE Mode D'emploi

21

GUARANTEE TERMS

(applicable from 26.07.2016)
Please consult our troubleshooting section for initial problem solving. Feel free to contact your HOLZMANN reseller or us for
Customer Support!
Warranty claims based on your sales contract with your HOLZMANN retailer, including your statutory rights, shall not be
affected by this guarantee declaration. HOLZMANN-MASCHINEN grants guarantee according to following conditions:
A) The guarantee covers the correction of deficiencies to the tool/product, at no charge, if it can be verified adequately that
the deficiencies were caused by a material or manufacturing fault.
B) The guarantee period lasts 12 months, and is reduced to 6 months for tools in commercial use. The guarantee period
begins from the time the new tool is purchased from the first end user. The starting date is the date on the original delivery
receipt, or the sales receipt in the case of pickup by the customer.
C) Please lodge your guarantee claims to your HOLZMANN reseller you acquired the claimed tool from with following
information:
>> Original Sales receipt and/or delivery receipt
>> Service form (see next page) filed, with a sufficient deficiency report
>> for spare part claims: a copy of the respective exploded drawing with the required spare parts being marked clear and
unmistakable.
D) The Guarantee handling procedure and place of fulfillment is determined according to HOLZMANNs sole discretion in
accordance with the HOLZMANN retail partner. If there is no additional Service contract made including on-site service, the
place of fulfillment is principally the HOLZMANN Service Center in Haslach, Austria.
Transport charges for sending to and from our Service Center are not covered in this guarantee.
HOLZMANN MASCHINEN GmbH www.holzmann-maschinen.at 37
TS 315SE