Samsung WW10J5 Serie Manuel D'utilisation page 44

Troubleshooting
Problem
Excessive vibrations
or makes noise.
Does not drain and/
or spin.
44 English
WW10J5260GW_03504U-01_EN.indd 44
• Make sure the washing machine is installed on a level, solid
floor that is not slippery.
If the floor is not level, use the levelling feet to adjust the
height of the washing machine.
• Make sure the shipping bolts are removed.
• Make sure the washing machine is not contacting any other
object.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
• Overalls or metal-decorated clothes can cause noise while
being washed. This is normal.
• Metal objects such as coins can cause noise. After washing,
remove these objects from the drum or filter case.
• Make sure the drain hose is straightened all the way to the
drain system. If you encounter a drain restriction, call for
service.
• Make sure the debris filter is not clogged.
• Close the door and press or tap Start/Pause. For your safety,
the washing machine will not tumble or spin unless the door is
closed.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that is
not clogged.
• If the washing machine is not supplied with sufficient power,
the washing machine temporarily will not drain or spin.
As soon as the washing machine regains sufficient power, it
will operate normally.
Action
2016/4/1 13:40:30