Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice, even if the appliance is still under
guarantee!
Fault
Temperature differs
greatly from the set
value.
Displays do not
illuminate.
Floor of the refrigerator
compartment is wet.
The temperature in
the refrigerator
compartment is
too cold.
The refrigerating unit
is switching on more
frequently and for
longer.
Refrigerator has no
Refrigerator has no
cooling capacity.
cooling capacity.
Possible cause
Power failure; the fuse has been
switched off; the mains plug has
not been inserted properly.
The condensation channels or
condensation drainage pipe are
blocked.
Temperature has been set too low.
The ventilation opening is covered.
Appliance has been switched off.
Power failure; the fuse has been
switched off; the mains plug has
not been inserted properly.
Remedial action
In some cases it is adequate to
switch off the appliance for
5 minutes.
If the temperature is too high, wait
a few hours and check whether the
temperature has approached the set
value.
If the temperature is too low, check
the temperature again the next day.
Check whether the power is on,
the fuse must be switched on.
Clean the condensation channels
and the outlet (see Cleaning the
appliance").
Increase the temperature.
Remove obstacles.
Press main switch. Fig. 1/7
Check whether the power is on,
check the fuses.
en
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