Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault
Temperature differs
greatly from the set
value.
The light does not
work.
Floor of
the refrigerator
compartment is wet.
The frozen food is
frozen solid.
The freezer
compartment has
a thick layer of frost.
Possible cause
The bulb is defective.
Light switch is
jammed.
The condensation
channels or drainage
hole are blocked.
Remedial action
In some cases it is adequate
to switch off the appliance
for 5 minutes.
If the temperature is too high wait
a few hours and check whether
the temperature has approached
the set value.
If the temperature is too low check
the temperature again the next day.
Replace bulb. Fig. 0/B
1. Switch the appliance off.
2. Pull out mains plug or switch off
fuse.
3. Remove bulb cover from the rear.
4. Change the bulb.
(Replacement bulb: 220–
240 V a.c., E14 bulb holder, see
defective bulb for wattage.)
Check whether it can be moved.
Fig. 0/A
Clean the condensation channels
and the drainage hole. See chapter
Cleaning the appliance. Fig. .
Loosen frozen food with a blunt
object. Do not use a knife or pointed
object.
Defrost the freezer compartment
(see chapter Defrosting). Always
ensure that the freezer compartment
door is closed properly.
en
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