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16
PROBLEM
Nothing happens when button is
pressed on pendant (electric beds).
The back or knee section will not raise
or lower even though you turn the
crank or operate the motor for that
function. (Motor DOES operate.)
Only the headboard or footboard raises
when Hi/Lo adjustment is made (either
manual or electric).
The head or foot of the bed is always
higher than the other end of the bed.
E n g l i s h
1. Bed is not plugged in.
2. Blown fuse or tripped circuit breaker in
your home's circuit box.
3. Pendant is not plugged in at motor
control box.
4. Damaged or defective pendant or power
cord.
1. Internal problems with the drive screw
mechanism. It may only need cleaning
and lubrication, or it could be damaged
or worn.
1. Center drive tube ends are not properly
engaged with pins at each end.
2. The pin in the middle of the center
drive tube has fallen out, allowing tube
to collapse and disengage.
3. One or more of the pins in the center
drive have broken.
4. Damaged mechanism inside the bed
end.
1. The bed ends were not leveled when
bed was assembled.

TROUBLESHOOTING

POSSIBLE CAUSE
T r o u b l e s h o o t i n g
WHAT TO DO
1. Plug power cord into outlet.
2. Check fuse or circuit breaker.
3. Check to be sure pendant is properly
and securely plugged in.
4. Call your Sunrise Medical supplier for
service and repair.
1. Call your Sunrise Medical supplier for
service and repair.
1. Check both ends of drive tube for prop-
er engagement with pins.
2. Replace pin and reassemble center drive
tube onto shaft ends.
3. Call your Sunrise Medical supplier for
service and repair.
4. Call your Sunrise Medical supplier for
service and repair.
1. See instructions to level the bed.

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