Troubleshooting
If there are any problems during operation, please refer to the following table. If
problems cannot be solved as indicated under Solution, please contact your
manufacturer.
Problem
Product does
not function
Light does not
work
No Sound
Poor audio
quality with
Bluetooth
connection
No Bluetooth
connection
M_PPA34BT-B_W_171026_V08_HR.indb 19
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Possible causes
• Battery empty
• Battery empty
• Light was not activated
• Volume is very low
• External device is muted
• Poor Bluetooth
®
• The external device does
®
not support the profiles
for this product.
• Bluetooth
disable.
Solution
• Recharge batteries
• Recharge batteries
• Press the light button to
• Adjust the volume
• Check and turn off mute
reception
• Move both devices
®
• Try to pair with another
• Enable the Bluetooth
function is
®
ENGLISH
activate the light function.
on the external device.
closer together or
remove any obstacles
between.
external device.
function.
®
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26/10/17 2:27 pm