Before Calling for Service
Reviewing the charts on the following pages may make you be free of calling for service.
Possible Causes
What To Do
Problem
Fuse blown, or the
Replace fuse or reset circuit breaker. Remove any other
circuit breaker acted
appliances sharing the same circuit with the dishwasher.
Make sure the dishwasher is turned on and the door is
Power supply is
Dishwasher
closed securely. Make sure the power cord is properly
not turned on
doesn't run
plugged into the wall socket.
Check that the water supply is connected properly and
Water pressure
the water is turned on.
is low
The system is designed to detect an overflow. When it
Drain pump
does, it shuts off the circulation pump and turns on the
Overflow
doesn't stop
drain pump.
Some audible
Sound from detergent cup opening.
sounds are normal
Utensils are not
secure in the
baskets or
To ensure everything is secured in the dishwasher.
Noise
something small
has dropped into
the basket
Dishwasher has not been used regularly. If you do not
Motor hums
use it often, remember to set it to fill and pump out
every week, which will help keep the seal moist.
Use only the special dishwasher detergent to avoid
suds. If this occurs, open the dishwasher and let suds
Suds in
Improper detergent
evaporate. Add 1 gallon of cold water to the tub. Close
the tub
and latch the dishwasher, then start the "pre-rinse" wash
cycle to drain out the water... Repeat if necessary.
Spilled rinse agent
Always wipe up rinse agent spills immediately.
Stained tub
Detergent with
Make sure that the detergent is the one without colorant.
interior
colorant was used
Improper program
Select a stronger programme.
Dishes and
flatware
Improper basket
Make sure that the action of the detergent dispenser
not clean
loading
and spray arms are not blocked by large dishware.
1 Extremely hard
To remove spots from glassware:
water
1 Take out all metal utensils out of the dishwasher.
2 Low inlet
2 Do not add detergent.
temperature
3 Choose the longest cycle.
3 Overloading the
4 Start the dishwasher and allow it to run for about
Spots and
dishwasher
filming on
4 Improper loading
5 Open the door to pour 2 cups of white vinegar
glasses and
5 Old or damp
flatware
powder detergent
6 Close the door and let the dishwasher complete
6 Empty rinse agent
dispenser
7 Incorrect dosage
of detergent
18 to 22 minutes, then it will be in the main wash.
into the bottom of the dishwasher.
the cycle. If the vinegar does not work: Repeat
as above, except use 1/4 cup (60 ml)of citric acid
crystals instead of vinegar.
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Combination of soft
Use less detergent if you have soft water and select a
Cloudiness
water and too much
shortest cycle to wash the glassware and to get them
on glassware
detergent
clean.
Using a solution of 1/2 cup of bleach and 3 cups of
warm water to remove the stains by hand.
WARNING
Yellow or
Tea or coffee stains
You have to wait for 20 minutes after a cycle to let the
brown film
heating elements cool down before cleaning interior;
on inside
otherwise, burns will happen.
surfaces
Iron deposits in
You have to call a water softener company for a special
water can cause
filter.
an overall film
To clean the interior, use a damp sponge with
dishwasher detergent and wear rubber gloves. Never
White film on
Hard water minerals
use any other cleaner than dishwasher detergent for the
inside surface
risk of foaming or suds.
The Detergent
Clogged detergent re
dispenser lid
Clean the detergent from the catch.
-sidue is blocking the
cannot be
catch
closed prop
-erly
Detergent left
Dishes block
Re-loading the dishes properly.
in dispenser
detergent Cups
cups
There is some steam coming through the vent by the
Steam
Normal phenomenon
door latch during drying and water draining.
Aluminum utensils
Black or
have rubbed
gray marks
Use a mild abrasive cleaner to eliminate those marks.
against dishes
on dishes
Water
A small amount of clean water around the outlet on
standing on
This is normal
the tub bottom keeps the water seal lubricated.
the bottom
of the tub
Be careful not to overfill the rinse aid dispenser.
Overfill dispenser or
Spilled rinse aid could cause oversudsing and lead
rinse aid spills
to overflowing. Wipe away any spills with a damp cloth.
Dishwasher
leaks
Dishwasher
Make sure the dishwasher is level.
isn't level
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