Troubleshooting - OXO Brew Mode D'emploi

Problem
Grinder does not start
after pressing the
OXO button
Grinder stops
mid-cycle
Grinder is louder
than normal
One type of roast
continuously clogs Grinder
Grinder starts
but produces
no coffee grounds
Grinder won't let me
select the number of
cups/grams I want
Grinder display not
showing "0" with empty
container on base/scale
12

Troubleshooting

Possible Cause
Bean hopper is not attached properly
Grinder overheated
If you see "-- -" and nothing happens,
scale is not zeroed properly
No beans in hopper
Foreign item trapped in burrs
Grinder overheated
Grinder blocked with foreign item
Dark, oily beans can clog
grounds chute
Hopper is blocked up
Hopper out feed is blocked
Grounds chute is clogged
Beans not flowing out of hopper
The integrated scale is detecting
coffee in the grounds container
Scale is not zeroed properly, it thinks
there is coffee in the grounds container.
Zeroing has not been done with the
container you're trying to use
For the most up-to-date troubleshooting information, visit oxo.com
Gently remove and reinstall bean hopper ensuring it is seated properly.
Grinder will pause function for 30 minutes to cool down.
Once the countdown ends, the Grinder will be ready to use.
Check stainless steel plate, grounds container and lid are on scale. Zero scale.
Refer to the To Switch Grinding Container section on page 10.
Check stainless steel plate, grounds container and lid are on scale. Zero scale.
Refer to the To Switch Grinding Container section on page 10.
Unplug power cord, remove hopper. Inspect hopper, upper and lower burrs.
Remove any foreign objects. Refer to Cleaning your Grinder section on page 11.
Grinder will pause function for 30 minutes to cool down.
Once the countdown ends, the Grinder will be ready to use.
Unplug power cord, remove hopper. Inspect hopper, upper and lower burrs.
Remove any foreign objects. Refer to Cleaning your Grinder section on page 11.
Unplug power cord, remove hopper. Use small flexible brush to clean grounds chute
where grounds dispense. If problem persists,use coffee Grinder cleaning tablets.
Fill hopper with fresh coffee beans.
Unplug power cord and remove hopper. Inspect hopper,
upper/lower burrsand grounds chute for blockage.
Unplug power cord, remove hopper.
Use small flexible brush to clean grounds chute.
Gently stir beans in hopper with wooden spoon.
Select the number of total cups/grams you want in the grounds container.
See page 7 for more details.
Check the stainless steel plate, container and lid are on the scale. Zero scale.
Zeroing instructions on page 10.
Zero the scale with the container you are trying to use.
Refer to the Zeroing instructions on page 10.
Solution