Support And Warranty - Imetec TERMOFORO Instructions D'utilisation

The appliance is guaranteed for a period of two years from the date of delivery. The warranty
period starts from the date indicated on the receipt/invoice (if clearly legible), unless the
purchaser can demonstrate that it was delivered at a later date. In the case of a product defect
that existed prior to the delivery date, its repair or replacement is guaranteed without any cost,
unless one of the two remedies is disproportionate with respect to the other. The purchaser is
required to report the lack of conformity to an authorised Service Centre within two months of
the discovery of the defect.
The warranty does not cover all the parts that are defective as a result of the following:
a. damage from transport or accidental drops,
b. incorrect installation or inadequate electrical system,
c. repairs or alterations performed by unauthorised personnel,
d. insufficient or improper maintenance and cleaning,
e. products and/or product parts subject to wear and/or consumables, including the
reduced operating time of the batteries (if installed) due to usage or age,
f. non-observance of the operating instructions for the appliance, negligent or careless
usage,
g. cable twisted and/or bent excessively,
h. cable pulled or torn,
i. heating panel bent during use, crumpled and/or torn,
j. incorrect washing (e.g. centrifuge, wringing, with control unit enabled, etc.),
k. obvious burn marks from external sources (cigarette etc.),
l. bent back on itself.
The above list is provided as a mere example, and is not complete, as this warranty does
not apply to any of the circumstances that cannot be connected to appliance manufacturing
defects. The warranty is also excluded in the case of improper use of the appliance and in
case of professional use. The manufacturer declines all liability for any damage that can be
caused directly or indirectly to people, property or pets as a result of the failure to observe
all the instructions indicated in the "Instructions and warnings booklet" regarding appliance
installation, use and maintenance.
This does not apply to the seller's contractual warranty actions.
Service mode
The appliance may only be repaired by an authorised service centre. If under warranty, the
defective appliance must be sent to the Service Centre together with proof of purchase that
indicates the date of purchase or delivery.

SUPPORT AND WARRANTY

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