Troubleshooting; Before Calling For Service - RCA RPW210 Manuel D'instructions

Troubleshooting

Before calling for service

Your washing machine is equipped with an automatic error-monitoring system to
detect and diagnose problems at an early stage. If your washer does not function
properly or does not function at all, check the following before you call for service:
Problem Possible Cause
Heavy wash loads may
produce a thumping sound.
Thumping
sound
Washer load may be out
of balance.
Vibrating Packaging materials were
noise not removed.
Wash load may be unevenly
distributed in the tub.
Not all leveling feet are
resting firmly and evenly
on the floor.
Floor not rigid enough.
Excessive Too much detergent or
sudsing incorrect detergent.
Water Inlet hose connection is
leaking
loose at faucet or washer.
House drain pipes are
clogged.
Drain hose has come out
of drain or is not inserted
far enough.
A large item such as a
pillow or blanket is above
the top of the tub.
Solutions
This is normal. If sound continues,
washer is probably out of balance.
Stop and redistribute wash load.
Pause the cycle and redistribute the load.
See the UNPACKING AND REMOVING
SHIPPING MATERIAL section in the
installation instructions.
Pause the cycle and redistribute the load.
See Leveling the Washer in the
Installation Instructions.
Make sure that the floor is solid and
does not flex.
See Flooring in the Installation
Requirements.
HE detergents are formulated specifically
for High-Efficiency washers and contain
suds reducing agents. Only use detergent
with the High-Efficiency (HE) logo.
Check hoses for leaks, cracks and splits.
Check and tighten hose connections.
The washer pumps out water very rapidly.
Check for water backing up out of the
drain pipe during drain. If water is seen
coming out of the drain, check for proper
drain hose installation and check for
r e s t r i c t i o n s i n t h e d ra i n . C o n t a c t a
plumber to repair drain pipe.
Tie drain hose to inlet hose or standpipe
to prevent it from coming out during drain.
For smaller drain pipes, insert the drain
hose into the pipe as far as the drain hose
flange. For larger drain pipes, insert the
drain hose into the pipe 1-2 in. past the
flange .
Stop the washer and check the load.
Make sure the load does not crest above
the top edge of the tub.
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Troubleshooting
Before calling for service
Problem Possible Cause
Rattling and Foreign objects, such as
clanking keys, coins, or safety pins,
noise may be in tub or pump.
Wrinkling Washer not unloaded
promptly.
Washer overloaded.
Hot and cold water inlet
hoses are reversed.
Staining
Washer was not unloaded
promptly.
Clothes were not properly
sorted.
Wash cycle The washer automatically
time is adjusts the wash time for
longer the amount of laundry,
than water pressure and other
usual operating conditions.
Musty or
Incorrect or too much
mildewy detergent has been
odor in used . Inside of tub was
washer not cleaned properly.
Solutions
Stop washer, check tub and drain filter
for foreign objects.
If noise continues after washer is
restarted, call for service.
Always remove items from the washer
as soon as the cycle is complete.
The washer can be fully loaded, but the
tub should not be tightly packed with
items. The lid of the washer should
close easily.
Hot water rinse can set wrinkles in
garments. Check the inlet hose
connections.
Always remove items from the washer
as soon as possible after the cycle is
c o m p l e t e . A l w a y s w a s h d a r k c o l o r s
separately from light colors and whites
to prevent discoloration. Never wash
heavily soiled items washed with lightly
soiled items.
This is normal. The w a s h e r a d j u s t s
cycle time automatically to provide
optimal results for the selected cycle.
The time remaining shown in the display
is only an estimate. Actual time may
vary.
Use only High-Efficiency (HE) detergent
in accordance with the manufacturer's
instructions. Run an Express cycle with
bleach once a month to clean tub and
remove any mold from inside washer.
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