Troubleshooting
Problem
The inflation action cannot be performed or the air
pressure cannot rise
The low battery icon is displayed on the device
The blood pressure cannot be taken and the applica-
tion shows an error message
Under normal circumstances, the measurement taken
at home may differ from the measurement taken in a
medical setting
Solutions
1. Check the cuff position, fasten the cuff correctly and remeasure blood pressure again
2. Check the blood pressure monitor's connection to the iOS or Android device
Charge the device with the cable provided
1. Re-fasten the cuff
2. Relax and sit down
3. Keep the cuff at the same level as your heart during the measurement period
4. Keep silent and still during the measurement
5. If you have a severe heartbeat problem, your blood pressure may not be read correctly
1. The variation is due to the different environments
2. The blood pressure is changing according to the physiological or psychological status of
the person being measured
3. Show your recorded values to your physician