EN
Warranty
It is DJO, LLC policy that all complaints about our devices be com-
municated to Customer Care at 800-263-6004 . The Customer Service
Representative will provide technical assistance to determine the
extent of the problem or educate the patient on the use of the device .
If the device cannot be made to function properly, a replacement
device is sent to the patient free of charge and the malfunctioning
device is brought back for testing and evaluation . This procedure can
be done at any time, and as many times as necessary, during the course
of treatment . The course of treatment is defined as the nine (9) month
period between the time the device is initiated and the Two Hundredth
Seventieth (270th) treatment .
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