hestan KWC Manuel D'utilisation Et D'entretien page 38

LIMITED WARRANTY
Purchaser is responsible for making the Product reasonably accessible for service or for paying
the cost to make the Product reasonably accessible for service. Service is to be provided during
normal business hours of the authorized Hestan Commercial Service Provider. To the extent
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Purchaser requests service outside of the normal business hours of the authorized Hestan
Commercial Service Provider, Purchaser will pay the difference between regular rates and
overtime or premium rates. Purchaser is required to pay all travel costs for travel beyond 50
miles (one way) from the nearest authorized Hestan Commercial Service Provider.
EXTENSIONS TO THREE YEAR LIMITED WARRANTY PERIOD: EXTENSIONS TO THREE YEAR LIMITED WARRANTY PERIOD:
In addition to the Three-Year Limited Warranty, the following components have extended
warranty coverage as specifically set forth below:
1. The Product's compressor, condenser, evaporator, drier and all connecting tubing (where
applicable are warranted to be free from defects in material and workmanship under normal
non-commercial use and service for a period of five (5) years of the original Purchaser. This
excludes surface corrosion, scratches, and discoloration which may occur during normal use
and is limited to replacement of the defective part(s), including labor, shipping and handling,
as applicable.
2. The Product's compressor, condenser, evaporator, drier and all connecting tubing (where
applicable) are warranted to be free from defects in material and workmanship under normal
non-commercial use and service for a period of twelve (12) years of the original Purchaser.
This excludes surface corrosion, scratches, and discoloration which may occur during normal
use and is limited to replacement of the defective part(s), with the Purchaser paying all other
costs, including labor, shipping and handling, as applicable.
WHAT THIS LIMITED WARRANTY DOES NOT COVER: WHAT THIS LIMITED WARRANTY DOES NOT COVER:
This Limited Warranty does not cover and HCC will not be responsible for and will not pay
for: damage to or defects in any Product not purchased from an HCC authorized dealer; color
variations in color finishes or other cosmetic damage; failure or damage from abuse, misuse,
accident, fire, natural disaster, commercial use of the Product, or loss of electrical power to the
Product; damage from alteration, improper installation, or improper operation of the Product;
damage from improper or unauthorized repair or replacement of any part or component of the
Product; damage from service by someone other than an authorized agent or representative
of the Hestan Commercial Service Network; normal wear and tear; damage from exposure of
the Product to a corrosive atmosphere containing chlorine, fluorine, or any other damaging
chemicals; damage resulting from the failure to provide normal care and maintenance to the
Product; damage HCC was not notified of within the Limited Warranty Period; and incidental
and consequential damages caused by any defective material or workmanship.
ARBITRATION: ARBITRATION:
This Limited Warranty is governed by the Federal Arbitration Act. Any dispute between
Purchaser and HCC regarding or related to the Product or to this Limited Warranty shall be
resolved by binding arbitration only on an individual basis with Purchaser. Arbitration will be
conducted by the American Arbitration Association ("AAA") in accordance with its Consumer
Arbitration Rules or by JAMS. The arbitration hearing shall be before one arbitrator appointed
by the AAA or JAMS. The arbitrator shall not conduct class arbitration and Purchaser shall not
bring any claims against HCC in a representative capacity on behalf of others.
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©2021 Hestan Commercial Corporation
(Cont.)