Onkyo SBT-200 Manuel D'instructions page 20

Troubleshooting
If something is wrong with this product, check the following before contacting your Onkyo dealer.
Restoring Default (Reset)
First remove all cables connected to the sound bar, and then unplug the AC power code from the
AC outlet.
While holding down the
IN jack on the sound bar. Then press
Note
Note that resetting the sound bar will delete all data stored in the memory.
General
Symptom
No sound is heard.
Noise is heard during
playback.
When the sound bar is
afflicted with noise from
an external source (shock,
excessive static electricity,
or abnormality of power
supply voltage due to
lightning).
When the sound bar is
operated incorrectly.
Sound is distorted.
When a button is pressed,
the sound bar does not
respond.
The power is not turned
on.
Bluetooth sound is
interrupted or distorted.
button and the PAIRING button, plug the AC adaptor cable into the DC
button.
• Is the input signal (selection) set properly? DTS and AAC
signals are not supported.
• Is the volume level set to "Min(0)" ?
• Is muting activated?
• Are the connections made correctly?
• Is the sound bar too far from the Bluetooth enabled
devices?
• Is the sound bar paired with the Bluetooth enabled
devices?
• Move the sound bar away from any computers or mobile
phones.
• Is audio cable connected to the input jack of the sound bar
correctly?
• Deterioration over time may cause noise. Confirm a model
year of the TV, DVD/Blu-ray Disc player.
• This may cause a malfunction.
Æ Set the sound bar to the standby mode and then turn
„
it back on. If the sound bar still malfunctions, turn it
off and unplug the AC power cord from the AC outlet.
Plug the cord into the AC outlet and turn on the sound
bar again.
• Reduce the TV volume or sound bar volume.
• Set the sound bar to the standby mode and then turn it
back on.
• If the sound bar still malfunctions, reset it.
• Is the AC power cord of the sound bar plugged in?
• The protection circuit may be activated. Unplug and plug in
the AC power cord again after 5 minutes or more.
• Is the sound bar too near to a device that generates
electromagnetic radiation?
• Is there any obstacle between the sound bar and the
Bluetooth enabled device?
En-20
Possible cause Page
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Above
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