WARRANTY
3- YEAR LIMITED WARRANTY
What does the Warranty Cover?
®
®
Health o meter
Professional ProPlus
scales are warranted from date of purchase against defects of
materials or in workmanship for a period of three (3) years. If you have an equipment problem that you
cannot resolve, and the Customer Service provider determines that a defect of material or in
workmanship exists, the customer's sole remedy will be repair or replacement of the scale at no charge.
Replacement will be made with a new or remanufactured product or component. If the product is no
longer available, replacement may be made with a similar product of equal or greater value. All parts
including repaired and replaced parts are covered only for the original warranty period.
Who is Covered?
The original purchaser of the product must have proof of purchase to receive warranty service. Please
save your invoice or receipt. Authorized dealers selling Pelstar products do not have the right to alter, or
modify or any way change the terms and conditions of this warranty.
What is Excluded?
Your warranty does not cover normal wear of parts or damage resulting from any of the following:
negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating
instructions, abuse including tampering, damage in transit, or unauthorized repair or alternations. Further,
the warranty does not cover Acts of God, such as fire, flood, hurricanes and tornadoes. This warranty
gives you specific legal rights, and you may also have other rights that vary from country to country, state
to state, province to province or jurisdiction to jurisdiction.
To get Warranty Service make sure you keep your sales receipt or document showing
proof of purchase. Call (+1) 800-638-3722 or (+1) 708-377-0600 to receive a return
authorization (RA) number, which must be included on the return label. Attach your proof of
purchase to your defective product along with your name, address, daytime telephone number
and description of the problem. Carefully package the product and send with shipping and
insurance prepaid to:
Pelstar, LLC
Attention R/A#_____________
Repair Department
11800 South Austin Avenue
Alsip, IL 60803
If your scale is not covered by warranty, or has been damaged, an estimate of repair costs or
.
replacement costs will be provided to you for approval, prior to servicing or replacing
PRODUCT LIFE: 10 YEARS / 100,000 CYCLES
PELSTAR, LLC
11800 South Austin Avenue • Alsip, IL 60803 • USA
www.homscales.com
®
®
ProPlus
is a registered trademark of Pelstar, LLC. Health o meter
is a registered trademark of Sunbeam Products,
®
Inc. used under license. Health o meter
Professional products are manufactured, designed and owned by Pelstar,
®
We reserve the right to improve, enhance or modify Health o meter
Professional
product features or specifications without notice.
© Pelstar, LLC 2011
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