Hopkins vueSMART 50050 Manuel D'installation page 14

WARRANTY INFORMATION
Congratulations on purchasing your new Hopkins Towing Solutions product. All Hopkins Towing Solutions products are made to strict
quality standards. If used properly for its intended purpose, your product should provide many years of use.
We are pleased to provide you with a 1 year warranty on your Hopkins Towing Solutions product. The details of this warranty are set out in
the terms and conditions which supplement the authorized dealer's terms and conditions of sale.
This warranty is given in addition to your other rights under the laws of the country where you purchased this product.
LIMITED WARRANTY TERMS AND CONDITIONS
1. Hopkins warrants that this product will be free from defects in workmanship and materials for a period of 1 year from date of retail
purchase, in original packaging, from a Hopkins authorized reseller and used in normal conditions. If a valid claim is made under
warranty then you will only be entitled to claim in accordance with paragraph 6 below.
2. The warranty only applies to Hopkins products: with a valid serial number; used for consumer, private use and not for commercial or
industrial use; and where you have validated the warranty in accordance with paragraph 4 below.
3. The warranty does not cover damage or loss: caused by poor, faulty or incorrect use, installation or maintenance; caused by accident
(including force majeure or natural forces), misuse, negligence, abrasion, improper storage following delivery, rot and/or infestation
following delivery, leaks (or similar incidents); occurring during shipment (even when Hopkins arranged or paid for shipping); caused
by failure to follow instructions in the owners guide, damaged, caused by normal wear and tear; caused by maintenance, repairs or
modifications other than those carried out by an authorized dealer; caused to the decorative surface of the product; caused to any
data, software or information. This warranty also excludes claims based on any misrepresentations by the seller; or if this product's
serial number has been altered, defaced, removed or rendered unidentifiable
4. To validate the warranty you must: (a) fill in the registration card provided with this product; and (b) register the warranty covering
this product within 6 months of the date of the bill of sale by following the instructions on the registration card; and (c) have the
original bill of sale to validate warranty of this product.
5. If you require warranty service on this product, please cease using the product when a fault arises and contact us directly. You will
have to present your original bill of sale to establish warranty coverage. Hopkins customer service can be reached at: Toll-Free (800)
835-0129 or (620) 342-7320. Email: support@hopkinsmfg.com Address: Hopkins Manufacturing Corporation, 428 Peyton St. Emporia,
KS 66801.
6. Following the filing of a claim, Hopkins will investigate the claim. If we believe there is a defect covered by the warranty, we will at our
option either repair or replace the defective product (or part).
7. Please note in the event that no defect can be found, it is your responsibility to pay for the re-delivery of the replacement items. If a
defect is found, Hopkins will pay for the re-delivery of the replacement items.
14