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Les langues disponibles
Les langues disponibles
TROUBLESHOOTING
1.
Why can't I connect or see the camera when I search on Bluetooth?
No other network is needed and the camera does not connect via Bluetooth
2.
The camera does not turn on immediately. Is it ok?
LEDs will be illuminated by default each time the camera is powered on
3.
Does the camera work at night?
illumination
4.
Is the camera rainproof?
the install area for added protection
5.
Do you need to input the password each time the camera is powered on?
first successful connection to your phone
6.
Something has gone wrong - where can I get support?
Hopkins Manufacturing Corporation support team at techsupport@hopkinsmfg.com or call (800) 835-0129
FAQs - Android
1.
I can't connect to WiFi or the WiFi won't stay connected on my Android.
want to connect to a WiFi network without Internet. If a warning alert is displayed, check the box to not ask/show
again and click OK/Yes
2.
I can connect to the WiFi but it won't show an image in the App.
usage and scroll down to find and select the Trailer Camera App. Turn off background data to prevent the app trying
to use cellular data
3.
How can photos and videos save to phone?
permissions -> switch to "ON"
*For the most up to date list of FAQ's please refer to the HELP section in the app
12
The camera takes about 2 seconds to boot and power on. The
Yes, 6 bright LEDs around the camera support the camera to work in low
Yes, the trailer camera is water/rain proof. We also recommend putting silicone around
Go to Settings -> apps and notifications -> select camera app ->
The trailer camera has a built in WiFi hotspot.
No, the password will be saved after the
For support with your trailer camera, send an email to the
Some Androids don't understand why you
Go to Settings -> Data usage -> Cellular data
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