Troubleshooting - Whirlpool ACE 102 IX Mode D'emploi

TROUBLESHOOTING

Below is a list of some possible malfunctions.
If the problem cannot be resolved as described, contact After-sales Service.
PROBLEM
The coffee is not hot.
The coffee is not creamy
enough.
The coffee runs out too slowly
or in drips.
The coffee runs out too
quickly.
The coffee does not run out of
one or either of the spouts.
The coffee does not come out
of the spouts, but around the
service door (A2).
Water comes out of the spouts
instead of coffee.
The milk does not come out of
the milk spout (C5).
The milk is not well frothed.
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POSSIBLE CAUSE
• The cups have not been pre-
heated.
• The brewing unit has cooled
down because 2/3 minutes have
elapsed since the last coffee was
made.
• The set temperature is not high
enough.
• The coffee is ground too coarsely.
• The blend of coffee is unsuitable.
• The coffee is ground too finely.
• The coffee is ground too coarsely.
• The spouts are blocked.
• The holes in the spouts are
clogged with dry coffee powder.
• The coffee feed (A3) inside the
service door is blocked.
• Ground coffee is blocking the
funnel (A21)
• The intake tube is not inserted or
is inserted incorrectly.
• The milk container lid is dirty.
• The milk pointer is incorrectly
positioned.
GB40
REMEDY
• Heat the cups by rinsing them with hot
water.
• Before making coffee, heat the brewing
unit by selecting the RINSE function
from the menu.
• Change the set temperature (see
paragraph Changing the coffee
temperature).
• Turn the grinding adjustment knob one
click anti-clockwise towards the
number 1 while the coffee mill is in
operation (Figure 14).
• Use a blend of coffee specifically for
espresso coffee machines.
• Turn the grinding adjustment knob one
click clockwise towards the number 7
while the coffee mill is in operation
(Figure 14). Continue one click at a time
until coffee run-off is satisfactory.
Results are only visible after running
off 2 coffees.
• Turn the grinding adjustment knob one
click anti-clockwise towards the
number 1 while the coffee mill is in
operation (Figure 14). Avoid turning the
grinding coarseness regulator too far
otherwise when you select 2 cups, the
coffee may run out in drips. Results are
only visible after running off 2 coffees.
• Clean the spouts with a toothpick
(Figure 26).
• Clean the spouts with a toothpick, a
sponge or a hard bristled kitchen brush
(Figures 26-28).
• Clean the coffee feed (A3) thoroughly,
especially around the hinges.
• Clean the funnel (A21) with a wooden
or plastic fork and clean the inside of
the machine.
• Insert the intake tube (C4) in the rubber
washer in the milk container lid
(Figure 23).
• Clean the milk container lid as
described in paragraph Cleaning the
milk container.
• Adjust the pointer as described in
chapter MAKING CAPPUCCINO.