Customer Viewable Fault Codes - Whirlpool WTW5840BW0 Guide

FOR SERVICE TECHNICIAN'S USE ONLY
When rotating the cycle selector knob,

each click "indent" toggles the "Done"
LED as well as the associated cycle LED.
Press the POWER button at any time

to exit UI test mode.
Washer will exit UI test mode after 5

minutes of inactivity or unplugging the
power cord.
SOFTWARE VERSION DISPLAY MODE
To access Software Version Display Mode,
perform steps 1 and 2 of Activating the
Service Diagnostic Modes. Turn the cycle
selector knob until the status LEDs or display
(if it exists) correspond as follows:
 "Rinse, Spin, and Done" LEDs On,
" " Displayed on 7-segment (if exists)
07
Sensing Soak Wash
NOTE: LED names may vary between makes
and models.
Press the START button to begin software
display mode.
Upon entering the software version display

mode, the Major, Minor, and Test version
numbers for the software are displayed by
alternating the state of the status LEDs and
display (if display exists) in one second
intervals; the process repeats following
a pause.
For example, if the s/w version is 02.01.07,
the following sequence would be displayed:
32 16 8
Sensing Soak Wash
Press the POWER button at any time

to exit software version display mode.
DO NOT REMOVE OR
Rinse Spin Done
4 2 1 Display
Rinse Spin Done
DESTROY
TACHOMETER VERIFICATION MODE
To access Tachometer Verification Mode,
perform steps 1 and 2 of Activating the Service
Diagnostic Modes. Turn the cycle selector
knob until the status LEDs or display (if exists)
correspond as follows:
 "Wash and Done" LEDs On, "
on 7-segment (if exists)
Sensing Soak
NOTE: LED names may vary between makes
and models.
Press the START button to begin tachometer
verification mode.
Tachometer verification uses the status

LEDs to represent the tachometer
frequency (basket RPM).
07
For example, slowly turn the basket
by hand; as the basket turns, the DONE,
SPIN, RINSE, and WASH status LEDs
will illuminate one at a time in a visually
repeating cycle. The LED timing is derived
from the tachometer signal itself.
Press the POWER button at any time

to exit tachometer verification mode.

CUSTOMER VIEWABLE FAULT CODES

There are 3 fault codes that may be visible to the
customer indicated by the following Status LEDs:
WASH LED ON (Long Fill Fault) – Refer to

"No Fill, Long Fill" on page 7 for information.
SPIN LED ON (Long Drain Fault) – Refer to

"Long Drain" on page 7 for information.
02
LID LOCK LED FLASHING CONTINUOUSLY

0 1 (Lid Lock Fault) – Run TEST #3: Drive
System on page 13. According to the result,
07
refer to "Basket Speed Fault", "Shifter Fault",
"Motor Fault", or "Motor Unable to Reach
Target RPM" on page 7. Finally, refer to "Lid
Lock Fault" on page 6.
FOR SERVICE FAULT AND ERROR CODES,
CONTINUE TO PAGES 6 AND 7
" Displayed
09
Wash Rinse Spin Done
PAGE 5
09