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9.0 Error Codes and Troubleshooting
If the scale shows something unexpected, you may be able to resolve it yourself. Many
times, the error can be resolved by powering the scale off and then back on again. This
section explains the various error codes you may come across and some basic
troubleshooting tips to try before calling for service.
Problem
Err 0
Err 1
Err 2
Err 3
F1 AZT
F2 Cnt
Incorrect Weight Reading
No Display
12
Table 1.2 Error Codes and Troubleshooting
This typically indicates that the
platform is too light.
Overweight error. The sample
being weighed is too heavy for
the balance.
Underweight error. This error is
similar to Err 0 as it indicates
that the platform is not properly
installed.
Non-zero error. This indicates
that there was weight on the
balance during power up.
A button was pressed during
power up.
A button was pressed during
power up.
Balance was not set to zero or
was not calibrated.
Power adapter not properly
connected or batteries are
dead.
Cause(s)
Solution(s)
Ensure that the stainless steel
cover is properly in place. Turn
the scale off and remove the
platform. Replace the platform
and reapply power. If error
persists, the weight sensor or
circuit board may be faulty and
you should contact your
distributor.
Remove some of the sample. If
sample is within the balance
capacity, balance may need to
be calibrated.
Power off the balance and re-
seat the platform before
reapplying power to the
balance. The balance may
need to be calibrated.
Remove any weight(s) from the
platform, turn the balance off
and back on.
Turn the balance off and back
on again.
Turn the balance off and back
on again.
Press Tare to zero the balance.
Calibrate the balance as
necessary.
Reconnect power adapter or
replace batteries.
MBS Series User Instructions
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