Whale WD1815 Mode D'emploi page 3

12. TROUBLESHOOTING
PROBLEM
Pump does not run
Pump runs but no water
appears / Pump runs but
will not switch off
Pump cycles on and off
excessively when tap/s are
open
Pump cycles on and off
periodically when all the
taps are closed. (Normal
with partially opened taps)
Noisy operation
Low flow
13. WINTERIZING
If water is allowed to freeze in the system, serious damage to the pipe work and pump may occur. To best avoid this
damage, completely drain the water system.
1. Drain the tank either using the pump or a drain valve.
2. Open the trigger (including drain valve) and allow pump to purge the water from the system and turn pump off.
3. Disconnect the pump and turn on to purge into an adequate basin. Only reconnect the pump when the water
system it is to be used.
4. Remember to leave trigger open to avoid any damage.
14. EU DECLARATION OF CONFORMITY, STANDARDS, APPROVALS
We hereby declare, under our sole responsibility, that the enclosed equipment complies with the provisions of the
following EC Directives.
Electromagnetic Compatibility Directive 2014/30/EU on the approximation of the laws of the Member States relating
to electromagnetic compatibility.
CE mark affixed: August 2017
Basis on which conformity is declared - The above equipment complies with the protection requirements of the EMC
Directive.
POSSIBLE CAUSES
No power to pump
Fuse has blown
Blockage in pipework
No water getting to pump
Water leaking at outlet side of
pump
Excessive back pressure
Water leaking at outlet side of
pump
Pump drawing air
Noise created by vibration
Bore of pipework connect too
small
Power supply to pump
Pipework/connections crushed
due to over tightened jubilee clips
Pump too far from water
tank/water source
Water leaking at outlet side of
pump
Pump strainer clogged
POTENTIAL SOLUTION
Check power supply
Attach leads / clean connections
Replace fuse
Check pipework for kinks
Check the seacock is open/water tank is not empty
Check strainer is not blocked
Check all connections from tank/ seacock to inlet of
pump are secure - any air leaks will prevent prime
Check pipework/fittings for leaks and repair
Check system drain plugs are closed
Check pipework for kinks and filters etc. are clear
Check shower rose/taps for blockage and repair
Check www.whalepumps.com/pressure_pump_selector
to verify the correct pump is fitted
Check pipework/fittings for leaks and repair
Check system drain plugs are closed
See 'no water getting to pump' (above)
Check pump is secured to solid surface
Check pump body is not in contact with hard
surfaces. Locate away from interfering surfaces
Check pipework is securely supported
10mm minimum bore
Check power supply to pump uses correct gauge
wire (2.5mm²/13 AWG) to give full voltage at pump
Check battery is not discharged
Replace damaged connections
Pump should be situated beside water tank/seacock
Check pipework/fittings for leaks and repair
Check system drain plugs are closed
Turn off the isolator switch when not in use
Remove clear lid, rinse and replace to main strainer
body (retain strainer mesh for lid)