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• Wait until the freezer has reached the recommended temperature before putting the food back
in it.
Refreezing a thawed product encourages the spread of bacteria. This may become a health hazard
if the bacteria that spreads are pathogens, as these may cause more or less serious food poisoning
depending on the type of bacteria involved. If in doubt, cook the food involved.
Troubleshooting
Warning! If there is any anomaly, unplug your appliance. Only a qualified electrician or
competent person may carry out troubleshooting.
If there is any anomaly during operation, check the following points before calling our approved after
sales service or a qualified professional.
Problem
Appliance does not
work
The food is too warm.
Appliance cools too
much
Unusual noises
Water on the floor
Some noises may be heard during normal appliance operation (compressor operating
cycle, automatic defrosting, circulation of the refrigerating gas through the appliance,
etc.).
If you cannot find the cause of the anomaly, only call our approved after sales service
or a qualified professional.
Possible cause
Appliance is turned off.
Mains plug is not plugged in or is loose.
Fuse has blown or is defective.
Socket is defective.
Temperature is not properly adjusted.
Door was open for an extended period.
A large quantity of warm food was placed in
the appliance within the last 24 hours.
The appliance is near a heat source.
Temperature is set too cold.
Appliance is not level.
The appliance is touching the wall or other
objects.
A component, e.g. a pipe, on the rear of the
appliance is touching another part of the
appliance or the wall.
Water drain hole is blocked.
Solution
Press "Adjust" button for 5 seconds to
turn on the appliance.
Insert mains plug.
Check fuse, replace if necessary.
Mains malfunctions are to be corrected
by an electrician.
Please look in the initial Temperature
Setting section.
Open the door only as long as
necessary.
Turn the temperature regulation to a
colder setting temporarily.
Please look in the installation location
section.
Turn the temperature regulation knob to
a warmer setting temporarily.
Adjust the wood cabinet if it's not level.
Move the appliance slightly.
If necessary, carefully bend the
component out of the way.
See the Cleaning section.
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