Problem
Nozzle does not
1. Nozzle is dirty
function properly
2. Clogged filter
3. Water pressure is too low
4. External bidet filter
Water Temperature
1. Water comes out cold
is low
2. Water comes out lukewarm
3. Water starts out hot but decreased
in temperature
Seat is not heated
1. Seat temperature set to off
Bidet wash feature
1. Body sensor does not detect that you
does not work or
are sitting on the Swash
fails to spray
Water (wash spray)
1. Water temperature set to off
not heated
2. Resettable fuse blown
Water flows before
1. Water coming from nozzle
or after use
Possible Cause(s)
Solution(s)
1. Clean nozzle (see Page 22).
2. Remove, clean, and reinstall mesh filter
(see Page 23).
3. Check water supply valve at wall is
fully open.
4. If you have an external bidet filter, check
and replace if necessary.
1. The Water temperature level is turned
off or set to "LOW". Adjust temperature on
control panel.
2. Turn off Eco Mode.
3. Warm water can be used for about 40
seconds at the "MEDIUM" setting. Stop all
wash functions to allow the heater to warm
the water.
1. Make sure that the Seat temperature
setting is on.
1a. Adjust sitting position to fully cover the
Body Sensor (see Page 8).
1b. Override the body sensor – refer to
Special Mode Operation section on Page 20
to unlock the body Seat Sensor.
1. Make sure that the Water temperature
setting is on.
2. The bimetal resettable fuse may blow if
the temperature exceeds over the normal
level. The bidet will not work and show an
error message until the bidet cools down.
1a. The water that comes out between the
nozzle before or after a wash cycle is the
self-clean cycle and is not a malfunction.
1b. Residual water may drip into the bowl for
several seconds after a wash cycle or
self-clean cycle, and is not a malfunction.
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