IBM Unite de CD-RW 48X/32X/48X Max Guide D'utilisation page 58

3. Courier or Depot Service
You will disconnect the failing Machine for collection arranged by IBM. IBM will
provide you with a shipping container for you to return your Machine to a
designated service center. A courier will pick up your Machine and deliver it to the
designated service center. Following its repair or exchange, IBM will arrange the
return delivery of the Machine to your location. You are responsible for its
installation and verification.
4. Customer Carry-In or Mail-In Service
You will deliver or mail as IBM specifies (prepaid unless IBM specifies otherwise)
the failing Machine suitably packaged to a location IBM designates. After IBM has
repaired or exchanged the Machine, IBM will make it available for your collection
or, for Mail-in Service, IBM will return it to you at IBM's expense, unless IBM
specifies otherwise. You are responsible for the subsequent installation and
verification of the Machine.
The IBM Machine Warranty worldwide web site at
http://www.ibm.com/servers/support/machine_warranties/ provides a
worldwide overview of IBM's Limited Warranty for Machines, a Glossary of IBM
definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine)
with links to Product Support pages. The IBM Statement of Limited Warranty is
also available on this site in 29 languages.
To obtain warranty service contact IBM or your IBM reseller. In Canada or the
United States, call 1-800-IBM-SERV (426-7378). For other countries, see the
telephone numbers below.
Phone numbers are subject to change without notice. For the latest phone number
list, go to www-3.ibm.com/pc/support/site.wss/ and click Support Phone List.
4. This type of service is called ThinkPad EasyServ or EasyServ in some countries.
48
Unité de CD-RW 48X/32X/48X Max - Guide d'utilisation
Country or Region Telephone Number
Argentina 0800-666-0011
Australia 1300-130-426
Austria 01-24592-5901
Belgium Dutch 02-210-9820
French 02-210-9800
Bolivia 0800-0189
Brazil 55-11-3889-8986
Canada 1-800-565-3344
Toronto 416-383-3344
Chile 800-224-488
China (PRC) 800-810-1818
China (Hong Kong 852-2825-7799
S.A.R.)
Columbia 980-912-3021
Denmark 45 20 82 00
4
Country or Region
Malaysia
Mexico
Netherlands
New Zealand
Norway
Peru
Philippines
Portugal
Russia
Singapore
Spain
Sweden
Telephone Number
03-7727-7800
001-866-434-2080
020-514-5770
0800-446-149
66 81 11 00
0-800-50-866
632-995-2225
21-791 51 47
095-940-2000
1800-840-9911
91-662 49 16
08-477 4420