Troubleshooting
US
38
CA
Problem
Sides of cabinet
are warm.
Warm area on
central door seal.
Condensation
on outside of
refrigerator/
freezer.
Condensation
inside fresh food
compartment.
Ice build-up
inside freezer
compartment.
Door handles out
of alignment.
Tray/bin does not
slide in and out
evenly.
Possible causes
This is normal.
This is normal.
Not unusual during periods of
high humidity.
Frequent or long door openings. Minimize door openings.
Door gasket leaking.
Not unusual during periods of
high humidity.
Freezer door not closing tightly.
With time and usage, movement
may occur.
Packaging trapped.
Runners not extending fully.
What to do
Wipe dry.
Check that gasket is sitting flat and
sealing tightly.
Wipe dry.
Move items in freezer so door can
close tightly.
Check and clean door gasket seal.
See Installation instructions – Stability
instructions (pages 12 – 13).
Check to ensure no food or packaging is
trapped behind the tray/bin.
Holding onto sides of tray/bin, extend the
runners fully by using a firm pull – this
will reset the runner.