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True Comfort Floor Heating Inc. (hereinafter "True Comfort") warrants to the original purchaser that the True Comfort low
temperature electric radiant floor heating system cable (hereinafter the "Product") as designed and manufactured for True
Comfort, and once installed in conformity with the instructions of True Comfort, shall be free of defects, in either materials and/
or workmanship as described in this document.
WARRANTY COVERAGE PERIOD:
This Limited Warranty becomes effective on the date of purchase of the Product by the first owner and shall remain effective
for a period of twenty-five (25) years [three hundred (300) consecutive months] from the date of original purchase for the
cables. This Limited Warranty is valid for Products bought and installed in Canada and the United States only.
CONDITIONS:
This Limited Warranty only applies to new and unused Products purchased from an authorised dealer, provided the
Installation Requirements contained in the Product Installation Guide are met. Claims made for coverage under this Limited
Warranty must be addressed in writing, within seventy-two (72) hours from an event giving rise to a claim, or the appearance
of a defect, to True Comfort Floor Heating Inc., 1-877-800-TRUE (8783).
Persons making claims for coverage must present True Comfort with proof of purchase as well as proof of installation in
accordance with the Installation Requirements (pictures recommended) and any documents True Comfort may require.
Any parts replaced under the terms of this Limited Warranty become the property of True Comfort.
WHAT TRUE COMFORT WILL NOT DO:
True Comfort's obligations under this Limited Warranty are limited to, at its sole discretion, repairing or reimbursing the cables
originally supplied in the Product that True Comfort has determined to be defective in materials or workmanship.
True Comfort shall repair or reimburse, at it's sole and entire discretion, the defective cable goods free of charge. Repair or
replacement will only be made for defective parts; and no allowance or reimbursement shall be made for wages, labour
floor covering and freight costs. Should True Comfort chose to reimburse the cost of the cable, it will do so at the lesser of the value of
the purchase price or the suggested retail price for the same item.
Due to it's commitment to product quality and innovation, True Comfort reserves the rights, at any time and without incurring any
obligations, to revise, change, modify or discontinue any specifications, features, designs or components.
F l o o r W a r m i n g a n d H e a t i n g S y s t e m s
F l o o r W a r m i n g a n d H e a t i n g S y s t e m s
LIMITED WARRANTY
True Comfort Heating Cable
True Comfort
Floor Heating Inc.
2400 DE LA PROVINCE STREET
LONGUEUIL, QUEBEC J4G 1G1
CANADA
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