SERVICE CALL CHECK
Check the following before calling for service:
1. Place one cup of water in a glass measuring cup in the microwave oven and close the door securely.
Operate the microwave oven for one minute at HIGH 100%.
A. Does the microwave oven light come on?
B. Does the cooling fan work?
(Put your hand over the rear ventilating openings.)
C. Does the turntable rotate?
(It is normal for the turntable to turn in either direction.)
D. Is the water in the microwave oven warm?
2. Remove water from the oven and operate the oven for 5 minutes at AUTO 450˚F.
Operate the microwave oven for one minute at HIGH 100%.
A. Do CONV and COOK indicators light?
B. After the oven shuts off, is inside of the
microwave oven hot?
If 'NO' is the answer to any of the above questions, please check electrical outlet, fuse and/or circuit
breaker. If they are functioning properly, contact Customer Care. For contact details, see your Service &
Warranty booklet or visit our local website listed on the back cover.
A microwave oven should never be serviced by a 'do-it-yourself' repair person.
Note: If time appearing in the display is counting down very rapidly, check Demonstration Mode on
page 50 and cancel.
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