Warranty
What to do when your unit ceases to
operate as described in this manual
Defects must be brought to the attention
of Dimplex Technical Service by contact-
ing Dimplex at 1-888-346-7539, or 1367
Industrial Road, Cambridge Ontario,
Canada N1R 7G8. Please have proof of
purchase, catalogue/model and serial
numbers available when calling. Limited
warranty service requires a proof of
purchase of the product.
What Dimplex will do in the event of a
defect
In the event a product or part covered by
this limited warranty is proven to be defec-
tive in material or workmanship during the
90 day limited warranty period you have
the following rights:
•
Dimplex
will in its sole discretion re-
place such defective part(s) without
charge, or if part replacement proves
not to be commercially practicable or
cannot be timely made,
in lieu of replacing part(s) choose to
replace the
unit.
•
This limited warranty does not entitle
the purchaser to on-site or in-home
services. On-site or in-home services
may be performed at the purchaser's
specific request and expense at Dim-
plex's then-current rates for such ser-
vices.
•
The purchaser is responsible for
removal and transportation of such
product or part (and any repaired or
replacement product or part) to and
from the authorized dealer's or service
agent's place of business.
•
Dimplex will not be responsible for,
and the limited warranty services shall
not include, any expense incurred for
installation or removal of the product
or part (or any replacement product or
10
Dimplex
may,
part) or any labour or transportation
costs. Such costs shall be the purchas-
er's responsibility.
What Dimplex and its dealers and service
agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR
ANY THIRD PARTY, WHETHER IN CON-
TRACT, IN TORT, OR ON ANY OTHER
BASIS, FOR ANY INDIRECT, SPECIAL,
PUNITIVE, EXEMPLARY, CONSEQUEN-
TIAL, OR INCIDENTAL LOSS, COST,
OR DAMAGE ARISING OUT OF OR IN
CONNECTION WITH THE SALE, MAIN-
TENANCE, USE, OR INABILITY TO USE
THE PRODUCT, EVEN IF DIMPLEX
OR ITS DIRECTORS, OFFICERS, OR
AGENTS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH
LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL
DIMPLEX, OR ITS OFFICERS, DIREC-
TORS, OR AGENTS BE LIABLE FOR
ANY DIRECT LOSSES, COSTS, OR
DAMAGES THAT EXCEED THE PUR-
CHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF IN-
CIDENTAL OR CONSEQUENTIAL DAM-
AGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO THE
PURCHASER.
How State and Provincial law apply
This limited warranty gives you specific
legal rights, and you may also have
other rights which vary from jurisdic-
tion to jurisdiction. The provisions
of the United Nations Convention on
Contracts for the Sale of Goods shall
not apply to this limited warranty or the
sale of products covered by this limited
warranty.
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