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limited warranty
Please read the following warranty information for important disclosures before using your new Human Touch massage chair.
It is the Human Touch mission to design, develop, manufacture and sell innovative, high-quality massage products that create a better
and healthier way of life. We appreciate your commitment to our mission and our products and are pleased to let you know that the
Human Touch product that you purchased comes with a limited warranty. The warranty provides peace of mind that you are covered for
mechanical or structural defects in workmanship within the coverage guidelines and limitations outlined below.
Coverage Guidelines:
The warranty begins on the original purchase date and consists of:
• In-home (Labor): Human Touch will send technicians to repair the product in the customer's home, at no charge to the customer.
• Parts Only (Parts): Human Touch will provide parts that are covered by this warranty, at no charge to the customer.
• Structural (Metal Frame): Human Touch will provide parts that are covered by this warranty, at no charge to the customer.
Human Touch Chairs
New/Factory Renewed
Floor Models sold within six months of initial display date
Refurbished Products
In the unlikely event that your Human Touch product malfunctions or requires repair, please contact your retailer. For USA customers only,
please contact Human Touch Customer Service at (800) 355-2762 between the hours of 6 AM and 5 PM PST or cs@humantouch.com for
assistance. You can also send a fax to customer service at (800) 840-2940. All warranty service requires approval and authorization by
Human Touch.
General Limitations:
• The warranty is only valid within the United States and Canada provided the product has been operated according to the instructions
accompanying it and has not been misused or damaged in any way that is beyond the control of Human Touch.
• All service covered by this warranty must be approved by Human Touch and repairs performed by authorized technicians.
• The warranty applies only to the massage chair; accessories or enhancements are not covered.
• Important exclusions apply to cosmetic items such as fabrics, woods, foams, padding, plastics covers, etc.
• Human Touch is not responsible in any way for losses, damages, or inconvenience caused by equipment failure.
• For a complete listing of warranty coverage, exclusions, and limitations, visit humantouch.com.
• Warranties do not apply to rental, business, commercial, institutional, or other non-residential users.
• Proof of purchase (original receipt) is required for all warranty repairs.
Extended Warranties:
Human Touch offers extended warranty programs to enhance ownership of the Human Touch product. Extended warranty purchases
are available within 90 days of purchase of Human Touch product from either the retailer or direct from the Human Touch Customer
Service Department.
Please visit humantouch.com for the latest terms and pricing for extended warranties.
humantouch.com
In-home Service
Parts
Structural
1 year
1 year
5 years
1 year
1 year
5 years
60 days
6 months
1 year
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Specifications*
Operating Voltage:
AC110-120V 60 Hz
Power Consumption:
120 Watts
Chair size (reclined):
70"L x 28" W x 28"H
Required Recline Clearance:
16"
Product Weight:
139 Lbs.
Maximum Load Weight:
285 Lbs.
*Specifications are subject to change without prior notice.
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