Problems With The Sgh Io; Restoring The Original Configuration; Technical Data - SOMFY SGH io Notice Installateur

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SGH io
8.2.

Problems with the SGH io?

Observations
The roller shutter is
not operational.
The roller shutter
stops too soon.
The roller shutter does
not move to oriented
slat position [favourite
position (my)].
8.3. Restoring the original configuration
This reset deletes all control points, sensors, and all
end limits settings and resets the motor's direction of
rotation and favourite position (my).
Apply the double power cut only for the motor to be
reset!
1) Set the roller shutter to the halfway position (if possible).
2) Cut the power supply off for 2 seconds.
3) Switch the power supply back on for 5 to 15 seconds.
4) Cut the power supply off for 2 seconds.
5) Switch the power supply back on: The roller shutter
makes a movement for a few seconds.
If the roller shutter is in the upper or lower end limit
position, it will make a brief movement.
6) Press and hold the PROG button: the roller shutter
makes a first movement then a second movement a few
moments later. The motor is now configured with original
settings.
-
Repeat the procedures in chapter "
9.

TECHNICAL DATA

Radio frequency
Power supply
Operating temperature
Protection rating
Maximum number of connected io control
points
Safety level
16
Possible causes
The wiring is incorrect.
The motor's overheating protection has
tripped.
An incorrect cable has been used.
The Somfy io control point battery is
low.
The control point is not compatible.
The Somfy io control point used has not
been programmed into the motor.
The crown is incorrectly positioned.
The end limits have been incorrectly set. Readjust the end limits.
Faulty "slats flat" setting.
Commissioning".
Check the wiring and modify if
necessary.
Wait for the motor to cool down.
Check the cable used and ensure it
has 3 leads.
Check if the battery is weak and
replace it if necessary.
Check the compatibility and replace
the control point if necessary.
Use a programmed io control point
or program this io control point.
Fit the crown correctly.
Adjust the "slats flat" position.
1
3
ON
5
6
868-870 MHz io-homecontrol® bidirectional, tri-band
230 V ~ 50 Hz
- 20 °C to + 70 °C
IP 44
Category I
Copyright © 2010 Somfy SAS. All rights reserved.
Solutions
2
OFF
2 sec.
5 sec.
4
OFF
15 sec.
2 sec.
ON
my
9

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