Troubleshooting
PROBLEM
POSSIBLE CAUSE
Oven racks
are difficult to
slide.
The drawer is not properly
Warming
drawer or
aligned with the full-
storage drawer
extension roller guide rails or
does not slide
nylon drawer guides.
smoothly or
The contents in the drawer
drags.
are too heavy.
64 English
NX58R4311SS_AA_DG68-01151A-00_EN.indd 64
Information codes
SOLUTION
Apply a small amount of
CODE SYMBOL
vegetable oil to a paper towel
and wipe edges of the oven
racks with the paper towel.
Racks become dull and hard
to slide when they are left in
the oven during a self-clean
cycle.
Remove and replace the
drawer. (See page 54.)
Reduce the weight and/or
For any codes not listed above, or if the suggested solution does not fix the
redistribute the contents in
problem, call 1-800-SAMSUNG (726-7864).
the drawer.
MEANING
Shorted Key.
Press the OVEN OFF pad and
restart the oven.
Oven sensor opened problem.
If the problem persists,
disconnect all power to the
Oven sensor shorted problem.
range for at least 30 seconds
and then reconnect the
power.
Oven overheating.
If this does not solve the
problem, call for service.
Door locking error.
See the instructions below
this chart.
SOLUTION
1/25/2019 11:18:53 AM