About the water softener system.
Service: Electronic Demand Time Features and Service
ERROR CODE DISPLAYED ERR 01
POSSIBLE DEFECT
To remove an error code: 1. Unplug transformer.
Service: Timer/Softener, Service Checkout Procedure
If you are not getting soft water, and an error code
is not displayed, use the procedures below to find
the problem. First make the following visual checks.
VISUAL CHECKS:
1. Is there electrical power to the outlet the water
softening system transformer is plugged into?
NO SOFT
WATER
CONTROL
DISPLAY
BLANK.
CONTROL DISPLAY SHOWS
CORRECT TIME AND DAY
AND IS STEADY.
• Motor
inoperative
• Wiring harness • Control
or connection
to switch
• Position switch
• Control
2. Correct defect.
3. Plug transformer in.
4. Wait for at least 6 minutes. The error code will return if the reason for
the error code was not corrected.
CONTROL SHOWS
WRONG TIME AND DAY,
AND/OR IS FLASHING.
Check electrical
power to control
(outlet, transformer,
power cable, all
connections).
Do manual
diagnostics.
ERR 02
ERR 03
• Position
• Motor
switch
inoperative
or wiring
harness
• Control
2. Is there sufficient salt in the storage tank?
3. Is the softener bypass valve directing water for
soft water service?
4. Is the valve drain hose open to the drain,
not more than 8' above the softener, and
unobstructed? If hose is above 8', see page 7,
step 4.
If you do not find a problem with the visual checks,
continue below.
Electrical power was off.
Reset the correct time of
day.
REPAIR AS
NO POWER
NEEDED
POWER OK
CONTROL
DEFECTIVE
ERR 04
ERR 05
• Position
• Control
switch or
wiring
harness
• Control
Investigate reason for
power loss.
Do manual
diagnostics to
verify proper
function.
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