BASIC TROUBLESHOOTING (cont'd ...)
Problem
The DTS Play-Fi App
cannot find my PW 300.
14
Possible Solutions
Verify that the following are true:
1. The PW 300 is fully powered on and in Discovery Mode Wi-Fi Indicator (
pulsing slowly).
2. You are within the recommended range of your router.
3. Your device has its Wi-Fi enabled.
4. There are no other apps on your device that are currently running that are impeding wireless
connectivity to your network.
• Restart your phone, tablet or PC (refer to the Owner's Manual for further details).
• If you still can't find the PW 300 on your network, and are in an office environment, verify with
your network administrator that no special permissions are enabled that would prevent external
wireless devices from broadcasting within the network.
• If the PW 300 remains unfound, perform a Reboot (Power Cycle) (see page 6) on the offending unit
and redownload the DTS Play-Fi App.
• If the PW 300 remains unfound, perform a Factory Reset (see page 6) on the offending unit and
redownload the DTS Play-Fi App.
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