Troubleshooting - Samsung HW-J250 Manuel D'utilisation

TROUBLESHOOTING

TROUBLESHOOTING
Before requesting service, please check the following.
The unit will not turn on.
Is the power cord plugged into the outlet?
●
A function does not work when the button is pressed.
Is there static electricity in the air?
●
Sound is not produced.
Is the Mute function on?
●
Is the volume set to minimum?
●
The remote control does not work.
Are the batteries drained?
●
Is the distance between the remote control and main
●
unit too far?
The TV SoundConnect (TV pairing) failed.
Does your TV support TV SoundConnect?
●
Is your TV firmware the latest version?
●
Does an error occur when connecting?
●
Reset the TV MODE and connect again.
●
¼ Connect the power plug to the outlet.
¼ Disconnect the power plug and connect it again.
¼ Press the Mute button to cancel the MUTE function.
¼ Adjust the Volume.
¼ Replace with new batteries.
¼ Move closer to the unit.
¼ TV SoundConnect is supported by some Samsung
TVs released from 2012 on. Check your TV to see if it
supports TV SoundConnect.
¼ Update your TV with the latest firmware.
¼ Contact the Samsung Call Center.
¼ Press and hold the +# button for 5 seconds to reset
the TV SoundConnect connection.
22