Problem
The appliance does not
fill with water properly.
The appliance fills with
water and drains imme‐
diately
The appliance does not
drain the water.
The spin phase does
not operate or the
washing cycle lasts lon‐
ger than usual.
There is water on the
floor.
You cannot open the
appliance door.
Possible solution
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not
too low. For this information, contact your local water
authority.
• Make sure that the water tap is not clogged.
• Make sure that the inlet hose has no kinks, damages or
bends.
• Make sure that the connection of the water inlet hose is
correct.
• Make sure that the filter of the inlet hose and the filter of
the valve are not clogged. Refer to 'Care and cleaning'.
• Make sure that the drain hose is in the correct position.
The hose may be positioned too low. Refer to "Installa‐
tion instruction".
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the
filter, if necessary. Refer to "Care and cleaning".
• Make sure that the connection of the drain hose is cor‐
rect.
• Set the drain programme if you set a programme with‐
out drain phase.
• Set the drain programme if you set an option which
ends with water in the tub.
• Set the spin programme.
• Make sure that the drain filter is not clogged. Clean the
filter, if necessary. Refer to "Care and cleaning".
• Adjust manually the items in the tub and start the spin
phase again. This problem may be caused by balance
problems.
• Make sure that the couplings of the water hoses are
tight and there is not water leakages.
• Make sure that the water inlet hose and the drain hose
have no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
• Make sure that a washing programme that ends with
water in tub, has been selected.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in
the drum.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appli‐
ance. Contact the Authorised Service Centre.
ENGLISH
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