Frequently asked
questions/
Troubleshooting
What voltage is required to control
animals?
4 kV is widely accepted as an adequate voltage to control
animals. However, you also require a well constructed fence
system to ensure that animals cannot push through electrified
wires.
The fence voltage is below 4 kV.
How do I increase the voltage?
Check the energizer.
Ensure that the energizer is on and set to
operate at full power. Disconnect the fence wire from the
energizer's fence output terminal. Measure the voltage across
the energizer terminals using a Fault Finder, Digital Voltmeter
or a remote control handset. If the voltage is less than 6 kV,
the energizer may require servicing.
Check the energizer earthing.
6000i-EU, X6i, X6i-EU, 406i and 406i-EU energizers, check
that the earth monitor voltage on the LCD display is below
0.8 kV, see page 9. For 6000, 6000-EU, X6, X6-EU, 406 and
406-EU energizers, see page 15.
Check the fence system for faults.
low voltage is faults on the fence line.
If the fence, earth and energizer are in good condition and the
voltage is still below 4 kV, talk to your nearest reseller. Recent
extensions to your fence, a poor fence layout, or soil conditions
may be causing inadequate voltage.
How do I locate faults?
The recommended tool for locating faults is a Fault Finder.
These have a combined voltage and current meter which allows
you to rapidly locate sources of current leakage. Alternatively,
use a digital voltmeter. Use cut-out switches to turn off the
power to different sections of the farm. If the voltage on the
fence increases when a section of the farm is turned off, then
investigate that section for possible faults.
16
For 12000i, X12i, 412i, 6000i,
The most common source of
There are no lights flashing on the
energizer
Ensure the power supply is on. Check the fence system for
faults (see above). Check the energizer (see above). If the
energizer still does not operate, it may require servicing.
The energizer does not respond to
commands from the remote control
handset
Frequently Asked Questions/Troubleshooting
See the
the remote control handset's user manual.
I want to disable the energizer's
remote control feature
If you have a remote control handset, see the remote control
handset's user manual for instructions. If not, take the
energizer to an authorised service centre to have the feature
disabled.
Identifying faults using
the LCD display and the
indicator lights
If...
The energizer is not
pulsing and the first red
Indicator light is
flashing...
The first red Indicator
light is flashing and
other indicator lights are
on...
The energizer is pulsing
slowly and has a reduced
output voltage...
section in
This means that...
The battery connections may be
faulty. Check all battery connections.
Check the battery voltage
immediately using the battery test
setting. See page 10.
The energizer has a fault. If the
display persists and does not return
to normal, contact your service agent
for advice.
The battery voltage may be low and
the energizer has reverted to Slow
Speed and Low Output Power in
order to preserve the remaining
power and energy in the battery.