Getting Service - Navien NPE-180A Information Importante Pour L'utilisateur

User's Information Manual
NPE Condensing Water Heaters

Getting Service

If your water heater requires service, you have several options for getting service:
Contact Technical Support at 1-800-519-8794 or on the website: www.navien.com.
For warranty service, always contact Technical Support first.
Contact the technician or professional who installed your water heater.
Contact a licensed professional for the affected system (for example, a plumber or electrician).
When you contact Technical Support, please have the following information at hand:
Model number
Serial number
Date purchased
Installation location and type
Error code, if any appears on the front panel display
Navien, Inc.
800.519.8794 www.Navien.com
20 Goodyear, Irvine, CA 92618
T H E L E A D E R I N C O N D E N S I N G
Version: 5.3 (May 23, 2019)
T E C H N O L O G Y