Problems
The motor runs
continuously.
There is a layer of frost in
the compartment.
The internal temperature
is too high.
The internal temperature
is too low.
The doors do not close
easily
There is water dripping
on the floor.
The light is not working.
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Possible causes and solutions
It is normal to hear the noise of the motor frequently, it will
run even more under the following circumstances:
•
The temperature settings are colder than necessary.
•
A large amount of hot food has recently been stored in
the appliance.
•
The temperature outside the appliance is too high.
•
The doors are open too often and for too long.
•
If you have just installed the appliance or if you turn it on
again after a long period of non-use.
Check that the air outlets are not blocked by food and
make sure that the stored food provides sufficient
ventilation. Make sure the door is locked. For defrosting,
please refer to the maintenance and cleaning section.
You may have left the doors open too long or opened
them too often. It is also possible that the doors remain
open because of an obstacle, or that there is not enough
space around the appliance.
Increase the temperature as described in the "Appliance
controls" section.
Check whether the top of the refrigerator is tilted
backwards by 10 to 15 mm, allowing the doors to close
properly, or whether there is an object inside that prevents
the doors from closing.
The water tank (located at the rear of the refrigerator) may
not be level or the drip pan (located under the top of the
compressor) may not be connected properly to the water
tank or may be blocked. You may need to pull out the
refrigerator to check the tank and drip pan.
•
The light may be damaged. Refer to the section on the
cleaning and maintenance of LED bulbs.
•
The control system deactivated the lights because the
door stayed open too long. Close the door and reopen
it to turn the light back on.