What are you looking for?
• Service Tag and Express Service
Code
• Microsoft Windows License Label
• Latest drivers for my computer
• Answers to technical service and
support questions
• Online discussions with other users
and technical support
• Documentation for my computer
• Service call status and support
history
• Top technical issues for my
computer
• Frequently asked questions
• File downloads
• Details on my computer
configuration
• Service contract for my computer
• How to use Windows XP
• Documentation for my computer
• Documentation for devices (such as
a modem)
Find It Here
S e r v i c e Ta g a n d M i c r o s o f t W i n d o w s L i c e n s e
These labels are located on your computer.
contacting technical support. The Express Service Code is not
available in all countries.
• Use the number on the Microsoft Windows License Label if you
reinstall your operating system.
D e l l S u p p o r t W e b s i t e — support.dell.com
The Dell Support website provides several online tools, including:
• Solutions — Troubleshooting hints and tips, articles from
technicians, and online courses
• Community — Online discussion with other Dell customers
• Upgrades — Upgrade information for components, such as
memory, the hard drive, and the operating system
• Customer Care — Contact information, order status, warranty,
and repair information
• Downloads — Drivers, patches, and software updates
• Reference — Computer documentation, product specifications,
and white papers
D e l l P r e m i e r S u p p o r t W e b s i t e —
premiersupport.dell.com
The Dell Premier Support website is customized for corporate,
government, and education customers. This website may not be
available in all regions.
W i n d o w s H e l p a n d S u p p o r t C e n t e r
Click the Start button and click Help and Support.
1
Type a word or phrase that describes your problem and click the
2
arrow icon.
Click the topic that describes your problem.
3
Follow the instructions on the screen.
4
•Use the Service Tag to identify
your computer when you use
support.dell.com or contact
technical support.
•Enter the Express Service Code
to direct your call when
System Information Guide
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