Troubleshooting Guide; Technical Specification; Warranty - Beurer To Go HK 47 Mode D'emploi

7. Troubleshooting Guide

Problem
The Power Button nor Power Bank
LED light up when:
- the Power Bank is connected to
the heating seat and
- the Power Button is pressed.
The Power Button nor Power Bank
LED light up when:
- the fully charged Power Bank is
connected to the heating seat and
- the Power Button has been
pressed.

8. Technical Specification

Type:
Li-Ion Power Bank:
Capacity
Battery type
Input / Output Voltage
Operating temperature
Storage temperature
Recommended storage temperature -10 °C to +25 °C (14 °F to 77 °F)
Product size
Weight
For technical data, see the type plate label on the heating seat and on the Power Bank.
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9. Warranty

Limited Lifetime Warranty For Original Purchaser
Your Beurer Mobile Heating Seat To Go, model HK 47, is warranted to be free from defects in materials and
workmanship for the life of the product under normal conditions of intended use and service. This warranty
extends only to the original retail purchaser and does not extend to retailers or subsequent owners.
We will, at our option, repair or replace the Beurer Mobile Heating Seat To Go, model HK 47, without addi-
tional charge, for any part or parts covered by these written warranties. No refunds will be given. Repair or
replacement is our only responsibility and your only remedy under this written warranty. If replacement parts
for defective materials are not available, Beurer reserves the right to make product substitutions in lieu of
repair or replacement.
For warranty service contact our customer service department at 1-800-536-0366 or at info@beurer.com to
provide a description of the problem. If the problem is deemed to be within the scope of the limited lifetime
warranty, you will be asked to mail the product at your costs in its original package with proof of purchase,
your name, address and phone number. If the problem is not deemed to be within the scope of the limited
lifetime warranty, we will provide a quotation for repair respectively replacement and return shipping fee.
Cause
The Power Bank has been
depleted.
The Safety shut-off sensor was
triggered because of overheating.
The heating seat or the Power
Bank is faulty.
HK 47
Type WE-213
3.6V 2.5Ah battery capacity, 9Wh
Lithium ion 18650 battery
5V/1A
-10 °C to +40 °C (14 °F to 104 °F)
−20 °C to +45 °C (-4 °F to 113 °F)
93 x 30 x 21 mm (3.7 x 1.2 x 0.8 in)
67 g (2.4 oz)
7
Solution
Charge the Power Bank.
Allow the heating seat to cool
down to room temperature
and switch on again.
Contact Customer Service for
assistance.