Please help to protect the environment and make sure, once you have decided to stop using the device,
that you dispose of it responsibly via the correct collection system.
In Germany, you are legally** required to dispose of used devices separately, instead of as domestic
waste. Your local waste disposal authority has set up one or more collection points at which used
devices from private households in your area can be handed in free of charge. In some cases waste
disposal authorities will pick up used devices, even from private households.
Please refer to your local household waste collection brochure, or visit your town hall or community
administration office, for more information on handing in or collecting used devices in your area.
* Directive 2002/96/EC of the European Parliament and of the Council of 27 January, 2003 on waste
electrical and electronic equipment (WEEE).
** Law on market introduction, return and treatment of electrical and electronic equipment (Electrical
and Electronic Equipment Act [ ElektroG (Germany)) of March 16, 2005.
12. WARRANTY
∙ 5 year manufacturer's warranty for consumers (original purchase from authorised be quiet! dealers only).
∙ On-site replacement service in the first 12 months after purchase date from authorised be quiet! dealer.
∙ Warranty claims and on-site exchange can only be processed if you quote the serial number and
model description and enclose a copy of your purchase receipt from an authorised be quiet! dealer.
On-site exchange within Germany and France only.
The exchange can only take place in the country of purchase.
All returns are examined by our RMA service. If a power supply is found to be error-free, it will be
returned to the customer. In addition to this, we reserve the right to charge a lump sum for testing the
device to cover our overheads.
Should a defect of your be quiet! power supply occur within twelve months of date of purchase, please
call our toll-free hotline to clarify technical details and queries. For trouble-free processing we require
the following from you, submitted via fax, email, or mail:
∙ A copy of the purchase receipt
∙ A brief description of the error
∙ The serial number and model description of the power supply
∙ Your delivery address
After receiving your documents, we will deliver a replacement power supply packed in a mailing box
to you via DHL. Please hand over the power supply you suspect to be defective to the DHL courier.
Please keep the cable management set, accessories and original packaging yourself. There is no
need to replace these components. This service is restricted to Germany and France.
∙ Opening the device, manipulations of any kind, technical modifications of any kind and damage due
to external mechanical force will void your warranty.
∙ To read the warranty terms and conditions in full, see Service/Warranty Conditions on the homepage at
www.bequiet.com.
Our General Terms and Conditions of Business apply; for details, please refer to www.bequiet.com on
the internet.
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