Mitel SUPERCONSOLE 1000 Guide D'utilisation page 5

Programming a Macro for Transfer-to-Voice-mail
To program a macro that transfers calls to a voice mailbox
At step 4 in the programming procedure (see previous page):
• Dial the voice mail hunt group number.
• Press the
[INSERT PAUSE]
• Press the
[TONES ON]
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• Press or other key (if any) as required by the voice mail system.
• Press the
[DEST]
macro key.
• Press the
[RELEASE]
• Select another firmkey to program or press the
Now, when a call you transferred to an unanswered extension recalls, you can press the macro
key to transfer the caller to the extension's voice mailbox.
Programming a Macro for Last Call Recovery
You can program a macro key to recover a call you transferred to the wrong extension. To
successfully recover the call, you must press the macro key while the extension is still ringing.
Also, you cannot have started another action, such as dialing or answering a call, following the
transfer.
Note : The Cancel key can also be used to recover calls on systems with LIGHTWARE™ 17,
Release 4 software.
To program a macro that recovers calls that you transferred to the wrong extension
At step 4 in the programming procedure (see previous page):
• Enter the Directed Call Pickup access code.
• Press the
[LAST NUM]
• Press the
[SAVE/EXIT]
• Select another firmkey to program or press the
Adjusting the Handset and Headset Receiver Volume
The Volume keys adjust the volume of the console ringer and the volume of the handset and
headset receiver. Although you can have a handset and a headset connected to the console
at the same time, the receiver volume for each is not individually adjustable; any volume
adjustments you make affect both the handset and the headset.
To adjust the handset and headset receiver volume while a call is in progress and the console is
not ringing, or while the console is idle:
∧
• Press repeatedly to increase the volume or
Warning: Because continuous exposure to loud sounds can contribute to hearing loss, keep
!
the volume at a moderate level.
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softkey to allow the voice mail system time to respond.
softkey.
softkey to dial the digits displayed on the DST line when you press the
softkey to complete the transfer and release the console from the call.
softkey.
softkey to complete the programming.
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5< =<Ce`UbS_^c_\U!
softkey to leave programming mode.
[EXIT]
softkey to leave programming mode.
[EXIT]
∨
to decrease it.
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