9 Customer Service
FORS appliances are distinguished by their high quality.
Each appliance is checked carefully during the production
process, when it is delivered and after installation.
Please read the instructions for use carefully. You will soon
see how easy it is to operate the appliance.
You can contact one of the numerous FORS customer
service centres if you do run into any problem. You will fi nd
an updated list on our website under www.fors.ch
We will be able to help you most quickly if you indicate
your address and the details on the nameplate on your
hob. The nameplate is clearly visible on the hob.
Factory service free telephone number:
0 800 55 46 50
For every contact in writing or by telephone please
indicate:
•
The type and the brand of the appliance
•
Product number (see nameplate)
•
Date of purchase (see invoice/receipt)
•
Type of fault/fault description
•
Your exact address
•
Your telephone number with your area code, indicating
when you are personally available or when you can be
reached by telephone.
Customer Service
Glass ceramic hob:
HCN 6042 ES ......................................................................
HCN 6042 FA .......................................................................
HCN 6042 FB .......................................................................
HCN 8042 ES ......................................................................
HCN 8042 FA .......................................................................
HCN 8042 FB .......................................................................
GB
39