Storing a Battery
Remove the battery when you store your computer for an extended period of
time. A battery discharges during prolonged storage. After a long storage
period, recharge the battery fully (see "Charging the Battery" on page 18).
Troubleshooting
Lockups and Software Problems
CAUTION:
safety instructions in the
The computer does not start up
C
H E C K T H E D I A G N O S T I C L I G H T S
E
N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O
T H E E L E C T R I C A L O U T L E T
The computer stops responding
NOTICE:
You may lose data if you are unable to perform an operating system
shutdown.
T
U R N T H E C O M P U T E R O F F
your keyboard or moving your mouse, press and hold the power button for at least
8 to 10 seconds (until the computer turns off), and then restart your computer.
A program stops responding
E
N D T H E P R O G R A M
Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
1
Click the Applications tab.
2
Click to select the program that is no longer responding.
3
Click End Task.
4
A program crashes repeatedly
NOTE:
Most software includes installation instructions in its documentation or on
a floppy disk, CD, or DVD.
C
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
the program.
20
Quick Reference Guide
Before you begin any of the procedures in this section, follow the
Product Information Guide
— If you are unable to get a response by pressing a key on
—
.
— If necessary, uninstall and then reinstall