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Troubleshooting
Trouble
No water
Water cold
Water too hot
Water temperature
fluctuating
No hot water. Unit
shows
a
diagnostic
code.
If you need further assistance, call American Hometec, Inc. toll free service
and support line at 1
serial number, date of purchase and error code shown on the control panel, if any,
ready when you call.
Lifetime Limited Warranty
Register unit at
www.AmericanHometec.com
General
The manufacturer warrants this water heater and its components to be free from defects in material
and workmanship according to the terms herein.
The heating mechanism within this product is warranted against manufacturer defects for the
lifetime of the product up to 15 years for residential water heating applications or up to 5 years for
commercial and industrial applications. The remaining components of the unit are warranted against
manufacturer defects for a period of 12 months. The warranty is to the original owner of the
equipment at original installed location and is transferable only with original receipt showing date
Possible Cause
Valves are closed
Filter clogged
No power
Insufficient power
Water flow is low Power
level is too high
Water pressure
fluctuating
Internal problem or
Water flow fluctuating
unit went through an
automatic safety
shutdown.
800
295
8039. Please have product information including
-
-
-
Open valves
Remove and clean water inlet filter (D)
Check electric breaker
Check power switch on unit
Increase power level –press "UP" button
Increase power setting (licensed
professional required!)
Valves partially closed
Clean water inlet filter (D)
Lower power level – press "DOWN"
button
Install water pressure regulator
Unit will automatically reset otherwise call
our service number or a licensed
contractor for assistance.
15
Remedy
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