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SMART FUNCTiONS
SMART FUNCTIONS
Using LG SmartThinQ
Application
Things to check before using LG
SmartThinQ
• For appliances with the
1
Check the distance between the appliance
and the wireless router (Wi-Fi network).
• If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak.
It may take a long time to register or
installation may fail.
2
Turn off the Mobile data or Cellular Data on
your smartphone.
• For iPhones, turn data off by going to
Settings → Cellular → Cellular Data.
3
Connect your smartphone to the wireless
router.
• To verify the Wi-Fi connection, check that
• The appliance supports 2.4 GHz Wi-Fi
• LG SmartThinQ is not responsible for any
or
logo
• If the appliance is having trouble connecting
• The Wi-Fi connection may not connect or
• The network connection may not work
• The surrounding wireless environment can
• The appliance cannot be registered due
• If the firewall on your wireless router is
• The wireless network name (SSID) should
• Smartphone user interface (UI) may vary
• If the security protocol of the router is set
NOTE
Wi-Fi
icon on the control panel is lit.
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router
manual.
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
to the Wi-Fi network, it may be too far
from the router. Purchase a Wi-Fi repeater
(range extender) to improve the Wi-Fi signal
strength.
may be interrupted because of the home
network environment.
properly depending on the Internet service
provider.
make the wireless network service run
slowly.
to problems with the wireless signal
transmission. Unplug the appliance and
wait about a minute before trying again.
enabled, disable the firewall or add an
exception to it.
be a combination of English letters and
numbers.
(Do not use special characters.)
depending on the mobile operating system
(OS) and the manufacturer.
to WEP, you may fail to set up the network.
Please change it to other security protocols
(WPA2 is recommended) and register the
product again.