Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select
the Smart Diagnosis feature in the menu.
Follow the instructions for audible diagnosis
provided in the LG ThinQ application.
Display panel is on the Freezer door.
1
Close the Freezer and Fridge doors, then
press and hold the Lock button to activate
the lock function.
• If the display has been locked for over 5
minutes, you must deactivate the lock and
then reactivate it.
2
Press and hold the Fridge button for 3
seconds or longer.
• The control panel will be turned off, and
then '3' will be displayed on the fridge
temperature display part.
3
Open both fridge door and freezer door, and
then hold the phone on the upper right
speaker hole.
4
After the data transfer is complete, the
diagnosis will be displayed in the
application.
26
Display panel is inside the Fridge
Room.
1
Open the fridge door.
2
Press and hold the Fridge button for 3
seconds or longer.
3
If the buzzer sounds 4 times, open the
freezer door and hold the phone near the
speaker hole.
4
After the data transfer is complete, the
diagnosis will be displayed in the
application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
EN