Helpful Hints (Problems/Solutions)
Before calling for assistance, please check the condition that most closely resembles your problem in the following chart, then
try the solutions for that condition. Visit our Web site at
Problem
TV turns off automatically.
No picture/sound (digital
picture)
Cannot customize Caption.
No Captioning.
Poor Picture/sound (watching
Analog)
Blue Screen with Video1,
Video2, Component2,
Component3, or HDMI
displayed.
No HDTV Stereo or SAP Sound
Cannot select or scan some
channels.
No Cable Channels
above number 13.
No UHF , VHF Channels OK.
Remote Control will not work
TV or other equipment (VCR,
Cable Box, Satellite Receiver,
and DVD).
Menu words seem misspelled
Cabinet makes popping sound.
22
Helpful Hints (Problems/Solutions)
www.sanyoctv.com
Check these Conditions
Check signal (Cable/Ant.)
●
connection.
Power surge protection feature.
●
Press POWER key.
●
Check antenna/external equipment
●
connections.
May be station trouble, NO signal
●
broadcast.
May be MUTE function is on.
●
Digital caption signal not broadcast.
●
Check if station is broadcasting
●
a Closed-Caption signal. Select
another channel.
Check if program is in color.
●
Check antenna/external equipment
●
connections.
Color or Tint misadjusted.
●
May be station trouble.
●
May be MUTE function is on.
●
Check Audio /Video connections.
●
Check external equipment
●
connections.
Check external equipment setting.
●
Check if station is broadcasting a
●
true MTS stereo signal or a SAP
signal.
Channel may be removed from
●
memory.
Check antenna connections.
●
No digital signal being broadcasted.
●
V-Guide is set to block program-
●
ming (see page 19).
Cable Channel indicator C should
●
appear next to channel number.
Cable Channel indicator C should
●
not appear next to channel number.
Press TV key to operate the TV.
●
Press VCR key to operate the VCR,
●
CABLE key to operate Cable Box,
DVD key to operate DVD Player,
and SAT key to operate Satellite
Receiver.
Check batteries; see if TV is
●
plugged in.
Check external equipment.
●
May be a different language is
●
selected.
This is a normal condition during
●
warm-up and cool down of the
plastic cabinet parts.
or call toll free
1-800-877-5032.
Try these Solutions
The sleep timer may have been set.
●
Unplug TV momentarily.
●
Adjust antenna.
●
Try a different channel.
●
Press RESET key or restart channel
●
search.
Adjust volume.
●
Press CAPTION key to select
●
Analog captioning.
Press CAPTION key to select
●
Captioning.
Try a different channel.
●
Adjust antenna.
●
Press RESET key to restart channel
●
search.
Adjust volume.
●
Press INPUT key.
●
Switch on external equipment.
●
Set external equipment output
●
connections to match input
connections.
Press AUDIO key.
●
Select CH. Scan Memory and
●
manually add channels or start CH.
(channel) search.
Set V-Guide to ALLOW ALL or press
●
RESET key to clear all settings and
restart channel search.
Switch Antenna mode ON.
●
Switch Antenna mode ON.
●
Replace batteries.
●
Aim remote control at front of TV
●
and external equipment.
Re-enter brand code.
●
Reselect menu language choice
●
using the on-screen menu.
Page No.
7
8~11
12~13
20
18
18
13
20
8~11
13
18
19
17
17
12
13~15
20