Safety 1st MODULAR 5 Mode D'emploi & Garantie page 27

Warranty
Our 24 months warranty reflects our confidence in the
high quality of our design, engineering, production and
product performance. We confirm that this product was
manufactured in accordance with the current European
safety requirements and quality standards which are
applicable to this product, and that this product is free
from defects on materials and workmanship at the time
of purchase. Under the conditions mentioned herein,
this warranty may be invoked by consumers in the
countries where this product has been sold by a
subsidiary of the Dorel Group or by an authorized dealer
or retailer.
Our 24 months warranty covers all manufacturing
defects in materials and workmanship when used in
normal conditions and in accordance with our user
manual for a period of 24 months from the date of the
original retail purchase by the first end-user customer.
To request repairs or spare parts under our warranty for
defects in materials and workmanship you must present
your proof of purchase, made within the 24 months
preceding the service request.
Our 24 months warranty does not apply to defects
caused by normal wear and tear, damage caused by
accidents, abusive use, negligence, fire, liquid contact or
other external cause, damage which is the consequence
of failing to comply with the user manual, damage
caused by use with another product, damage caused by
service by anyone who is not authorized by us, or if the
product is stolen or if any label or identification number
has been removed from the product or has been
changed. Examples of normal wear and tear include
wheels and fabric worn down by regular use and the
natural breakdown of colors and materials due to normal
aging of the product.
What to do in case of defects:
Should problems or defects arise, your first point of
contact is the authorized dealer or retailer recognized
by us. Our 24 months warranty is recognized by them
(1). You must present your proof of purchase, made
within the 24 months preceding the service request. It is
easiest if you get your service request pre-approved by
us. If you submit a valid claim under this warranty, we
may request that you return your product to the
authorized dealer or retailer recognized by us or that
you ship the product to us in accordance with our
instructions. We will pay for shipment and for return
freight if all instructions are followed. Damage and/or
defects neither covered by our warranty nor by the legal
rights of the consumer and/or damage and/or defects
with respect to products that are not covered by our
warranty can be handled at a reasonable fee.
Rights of the consumer:
A consumer has legal rights pursuant to applicable
consumer legislation, which may vary from country to
country. The rights of the consumer under applicable
national legislation are not affected by this warranty.
This warranty is provided by Dorel Netherlands. We are
registered in The Netherlands under company number
17060920. Our trading address is Korendijk 5, 5704 RD
Helmond, The Netherlands, and our postal address is
P.O. Box 6071, 5700 ET Helmond, The Netherlands.
The names and address details of other subsidiaries of
the Dorel group can be found on the last page of this
manual and on our website for the brand concerned.
(1) Products purchased from retailers or dealers that
remove or change labels or identification numbers are
considered unauthorized. Products purchased from
unauthorized retailers are also considered unauthorized.
No warranty applies to these products since the
authenticity of these products cannot be ascertained.
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