8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem
You cannot activate or operate
the hob.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
The hob deactivates.
Residual heat indicator does not
come on.
The sensor fields become hot.
and a number come on.
You can hear a constant beep
noise.
comes on.
Possible cause
The hob is not connected to an elec‐
trical supply or it is connected incor‐
rectly.
The fuse is blown.
You do not set the heat setting for
10 seconds.
You touched 2 or more sensor fields
at the same time.
There is water or fat stains on the
control panel.
You put something on one or more
sensor fields.
You put something on the sensor
field
.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor is damaged.
The cookware is too large or you put
it too near to the controls.
There is an error in the hob.
The electrical connection is incor‐
rect.
The second phase of the power sup‐
ply is missing.
Remedy
Check if the hob is correctly connected
to the electrical supply.
Make sure that the fuse is the cause of
the malfunction. If the fuse is blown
again and again, contact a qualified
electrician.
Activate the hob again and set the
heat setting in less than 10 seconds.
Touch only one sensor field.
Clean the control panel.
Remove the object from the sensor
fields.
Remove the object from the sensor
field.
If the zone operated sufficiently long to
be hot, speak to an Authorised Service
Centre.
Put large cookware on the rear zones,
if possible.
Deactivate the hob and activate it
again after 30 seconds. If
on again, disconnect the hob from the
electrical supply. After 30 seconds,
connect the hob again. If the problem
continues, speak to an Authorised
Service Centre.
Disconnect the hob from the electrical
supply. Ask a qualified electrician to
check the installation.
Check if the hob is correctly connected
to the electrical supply. Remove the
fuse, wait one minute, and insert the
fuse again.
ENGLISH
comes
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